This is the Privacy Notice of Guest Walker. This policy outlines how we collect, use and store personal information we collect.
How do we collect information from you?
We collect information when someone visits our website, guestwalker.co.uk.
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about the way the site is used. They do not identify the user as an individual.
We also collect data when you fill in an enquiry form on our website. This information is sent via email to a member of staff so that they can contact you regarding your enquiry. You can contact us at any point to be removed from our database.
During our working relationship you we will collect most information from you, however we may also collect information:
- Financial institutions
- From publicly accessible sources such as the Land Registry or Companies House
- Other professionals, e.g. surveyors, accountants
What information do we collect?
The information we collect may include your name, telephone number, email address and any information you choose to share with us that is relevant to our working relationship. Financial details may also be collected as far as relevant.
We will also collect information to enable us to check and verify your identity, e.g. your date of birth or passport details for the purposes of the current anti-money laundering and other legislation.
We collect information when you:
- Use our services.
- Make an enquiry about our services.
- Contact us on social media.
If you are a supplier, we will hold your financial information for payment purposes.
How do we use your information?
Personal information which you supply to us may be used in a number of ways, for example:
- To respond to your enquiry about our services.
- To deliver our services to you as agreed.
- To send latest news and updates if you have chosen to receive them.
We may share your information with third parties in order to deliver our work. We will always ask your approval before sharing any personal information.
We will hold your personal information for as long as is necessary for us to be able to provide you with the service or information you have requested.
How do we store your information?
We are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, and to prevent unauthorised access. The servers that store your information are kept up to date and secured with appropriate firewalls/virus protection and have restricted access.
Links to other websites
From time to time our website may include links to other websites which we think may be of interest to our customers. This privacy notice does not cover these websites and you must look at the privacy statement applicable to the website you visit.
How to access or update your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
12a Shambles, York, YO1 7LZ
How to contact us
Or write to us at: 12a Shambles, York, YO1 7LZ
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